Frequently Asked Questions

Q. What Services does Livin’ Active offer?

Livin’ Active offers community health programs. For more details on each program, head to our home page.

Q. Where is Livin’ Active located?

Livin’ Active nutrition programs are held in the north and northeastern suburbs of Melbourne. Our movement programs are primarily located in Geelong. As our business continues to grow, we welcome your inquiry. Please let us know your location so we can best assist you.

Q. How do I contact Livin’ Active?

You can contact us through our contact page. Alternatively, you can email us at hello@livinactive.com.au

Q. How do I book a session?

To book a session, please visit our contact page to inquire about our Services and to discuss our availability for bookings.

Q. What payments do you accept?

We accept most major credit cards, including Visa, Mastercard, Google Pay, UnionPay, American Express, and more. We take payments through invoicing, so once you are ready to book, you will receive an invoice for payment.

Q. What is your cancellation or refund policy?

We understand that plans can sometimes change. Our cancellation and refund policy is outlined in our Terms of Use. We encourage all participants to review these terms before enrolling in a program. If you need to make changes or have questions about cancellations or refunds, please get in touch with us - we’re happy to help.

Q. What makes Livin’ Active different from others?

Livin’ Active was created from a genuine passion for helping people feel their best through movement, nutrition, and community. We understand that everyone’s journey to health and wellbeing is unique, so our programs are supportive, inclusive, and designed to fit real life. What makes us different is our caring approach - we take the time to get to know you, celebrate your progress, and help you build confidence and lasting healthy habits in a welcoming and encouraging environment.